Customer Questions
The vehicle is in P gear and cannot be switched to R, D or N gear; There are no error codes on the display, and there are no problems with the battery; It can work for 5-10 minutes at the beginning, and then stop working; The diagnostic tool shows P168371 error code.
Solution steps given by remote after-sales service:
1. Check the insurance and EPB switch (lever switch located under the steering wheel), CAN communication. - The customer's problem is not completely solved
2. By checking that the battery pack low voltage communication pins are loose is the main reason, which perfectly solves the customer's problem. - The customer describes the specific problem of the vehicle in detail
We have a professional after-sales team, if it is a distributor, we can send professional after-sales personnel to the local area for training.
